Comfortable Fashionable Synthetic Wig

Fast Delivery Products

the fast delivery service will apply to select, in-stock wigs only. Only these products can be sent within 48 hours. If you also want to buy other products which do not belong to this catalog, your parcel will not be sent with fast delivery service but will follow the total delivery time for ordinary products. After processing time, it will take 2-3 business days for you to receive your items.

Exquisite Collections Products

Total Delivery Time = Processing Time + Delivery Time

Processing Time

There are different processing times for different orders. You can see more details as followings:

• Standard Order: It will take 5-7 business days to produce wigs and hair extensions.

• Lace Front Wigs Order: It will take 13-15 business days to produce your wigs.

• Full Lace Wigs Order: It will take 15-20 business days to produce your wigs.

• Monofilament Wigs Order: It will take 20-23 business days to produce your wigs.

Delivery Time

It will take 2-3 business days for you to receive your items.

Ordinary Products

Total Delivery Time = Processing Time + Delivery Time

Processing Time

There are different processing times for different orders. You can see more details as followings:

• Standard Order: It will take 3-5 business days to produce wigs and hair extensions.

• Lace Front Wigs Order: It will take 5-7 business days to produce your wigs.

• Full Lace Wigs Order: It will take 7-10 business days to produce your wigs.

• Monofilament Wigs Order: It will take 10-13 business days to produce your wigs.

Delivery Time

It will take 2-3 business days for you to receive your items.

Delivery Methods

We will deliver your order via DHL/ RPX/UPS. Our customer service department may need 1-2 business days to process your order, according to credit card approval, address confirmation, and availability of our product. So please wait patiently.

Order Tracking

The tracking No. of your parcel will be sent to you after your order is delivered. You may use it to check the status of your order online.

http://www.ups.com

http://www.dhl.com/en/express/tracking.html

http://www.rpxonline.com/

Delivery Charge

Free shipping for all orders. Pay attention to that we are not responsible for any duty or tax which will be charged by customs for international express. If there is any duty or tax which charged by local customs, buyer should pay this duty or tax so that receive parcel from customs. The refund cannot be issued if buyer refuses to pay it.

Cancellation Policy

Our cancellation policy is built on the basis of fairness between customers and suppliers. Moreover, it is important to note that our wigs are custom made, once the wig production begins, the materials cannot be used again. We offer the cancellation instruction as follows:

1. Orders canceled within 12 hours of payment confirmation will be eligible for a full refund.

2. Orders canceled after 12 hours will be charged 40% of the payment as a material fee for the manufacturer.

3. Orders cancelled after shipment will be charged 50% of the payment as a material fee and for postage. For orders cancelled after shipment, you must send back the wig to us at your own expense. After we receive it, we will refund you 50% of your payment.

Return Policy

If you want to return your order, please contact us with all your questions and concerns first. Give us your order number within 15 days of receipt. We will gladly exchange or refund the item. Your satisfaction is our top priority. Any items must be in their original packaging. All packages should be sent via a trackable method. We are sorry that we cannot be responsible for items lost in transit. The original shipping charges are non-refundable.

Tips: If you have any questions about size, please contact us in time and we will make a suggestion for you quickly.

How to Put Your Wig On

• 1) Find the front and the back of wig (the label goes in back).
• 2) Brush your own hair back; securing longer pieces with a hair pin and place a wig cap over your head (keeps the wig securely in place.)
• 3) Grasp the wig at the top and slip it over your head from your natural hairline to the natural hairline in the back.
• 4) The wig should feel secure but no too tight. You can adjust your wig for a secure, comfortable fit.
• 5) Style as you would your own hair. The small tabs in the front of the ears can be adjusted to hold the wig close to the face. Be gentle with the hair.

Synthetic wig is less expensive than human hair and is durable. Traditional curling irons, blow dryers and hot rollers CANNOT be used on synthetic hair fiber.

• 
  Detangle Gently remove tangles using a wide tooth comb, working gradually from the ends to the base.
• 
  Wash submerges your wig in cool water. Mix in a small amount of Shampoo for synthetic hair. Soak your wig for 3-5 minutes. Gently swirl without rubbing.
• 
  Rinse Rinse with cool water to remove shampoo. Gently press with a towel to remove excess water. Do not rub or wring.
• 
  Dry & condition Dry & condition Place on a folding wig stand, spray with a Leave-in Conditioner, and allow to air dry. DO NOT WRING OR SQUEEZE.

Styling the Hair

Use your fingers or a wide tooth comb to style your synthetic wig. Define layers with Synthetic-Safe styling products. For curly wigs, use a pick or comb to loosen fibers, but do not pull on the hair.

Storing the Hair

When not in use, always put your wig on a mannequin or wig stand to maintain its shape. Frequency of cleaning will depend on your environment, lifestyle and amount of perspiration. Suggested for cleaning is after 10 to 14 days of wear.